- Category: People
- Published on Wednesday, 29 February 2012 10:00
- Written by Peter Flierl
Stan Witkow applies the knowledge and insights gained as a corporate lawyer to help get America back to work one person at a time. His first question for a client or potential client, those persons we call in transition, is: "What is your budget for you securing your next job?" or words to that effect. After looking at him like he must have two heads or have just arrived from Mars, the process begins, and it is a planned, carefully thought out process designed to find that needle in a haystack, a real job that matches his client's skills, experience, and interests.
Stan described use of the Six Sigma engineering methodology for quality control, first begun at Motorola and implemented throughout GE, AKA Giant Employer. Six Sigma uses measures over time to reduce errors in a system down to 3.4 errors per million. A handwriting analysis machine that boasted a 95% success rate is in fact a worthless service with an estimated one in four words being wrong. Error rates must be exceedingly low in many industries, such as airplanes, parachutes and the like. We would not be flying or jumping were we sure that "just one" of every hundred, every thousand, every 10,000 would fail. Consistence is a marvelous thing, dependability is the outcome.
Stan went on to apply these principles to small businesses attending the Stamford Business Group this morning. Each needs to be consistent in what we do and how we do it. Examples cited: arriving for work at a specific time, responding to internal customers, arriving 3-5 minutes ahead for an appointment. A business should deliver what it offers, but should avoid over delivering that creates expectations that cannot be met consistently. Six Sigma methodology helps a business owner define what product or service you deliver, the method for delivery, processes required to deliver in that manner, and setting reasonable expectations for outcomes that are deliverable over time.
Stan wants to be the go to person for job seekers in Fairfield County. He is effective in job search, closing a job and getting an offer. To learn more from Stan and other members of Stamford Business Group, join them any Wednesday morning at 7:29am at the 9 West Broad Street Cafeteria in Stamford, a block from UConn. Tell the HamletHub sent you for a warm welcome.